Calling Overflow

When managing call overflow by outsourcing, we understand the importance of a quick turnaround and a seamless integration with your processes and systems.

Our combination of industry-leading, and custom software and processes, allows us to quickly integrate with your operations, and efficiently manage your call overflow. Whether it be customer service, support calls, insurance claims, or after-hours service, our NZ-based team has the capacity to support your business when you’re at your limit. Our agents have a breadth of experience handling overflow in many industries, and we prioritise flexibility when it comes to meeting our client’s needs.

Whether you’re at capacity due to seasonal changes, or unforeseen circumstances, we know the importance of having a quick, headache-free option that you can utilise for as long as you need. This means you won’t overload current stuff, run risks that come with hiring new or temporary staff, or miss out on business.

If you need a call overflow solution, you can contact us here and we’ll be in touch shortly.