About Us


We deliver the best call, every single time. Let’s connect.

New Zealand's fastest growing outsourced contact centre

Since its inception in 2018, 2B Connected has established itself as New Zealand’s premier outsourced contact center. Grant and Jemma Walker bring years of international customer service experience and a deep commitment to family values to every part of the 2B Connected identity.

We fuse local values with global innovation, forging a close partnership with you, regardless of if you’re a large enterprise or a small business. By joining forces with us, you gain access to a team of specialists who seamlessly integrate into your operations as an extension of your brand. Our experts harness cutting-edge technology, which, when combined with our industry-leading recruitment and training protocols, positions your business ahead of competitors.

Our Team

Our team forms the foundation of our outsourced contact center services. We take pride in offering unparalleled customer engagement solutions that elevate businesses across all industries. With an unwavering dedication to excellence and a wealth of collective experience, our diverse team is poised to seamlessly integrate with your brand and provide outstanding customer experiences.

2b connected contact call center team member Grant



2b connected contact call center team member Jemma


Chief People Officer

2b connected contact call center team member Lorraine


General Manager

2b connected contact call center team member Emma


Head of Operations

2b connected contact call center team member Wendy


Client Success Manager

You're in great company

Our Clients
Kiwibank Logo
Buy Kiwi Logo
OfficeMax Logo
Zeffer logo
MediaWorks Logo
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